Migration of your web hosting

Nexlink and Inethosting


You will receive the date of the migration and all other details by e-mail or letter.

During the migration, your website and e-mails may have limited accessibility. We aim to complete the migration safely and restore normal status as soon as possible.

Important links:


Green customer portal:
my.green.ch

Website control panel:
via customer poertal my.green.ch


Webmail:
webmail.swisshosting.ch

Your task before the migration


Do you own domains whose DNS zone is not managed by Green?

We recommend that you coordinate this with your provider at an early stage and have the DNS update time (TTL) set to a minimum (TTL 3600 or 1 hour).Please take into account that without this adjustment, uninterrupted operation of the services is not possible.

You do not have to adjust domains whose registration and DNS zone are managed by Green; we will do this for you.

Factsheet

This will change after the migration


After the migration, the new customer portal is available at https://my.green.ch.You can use the customer portal to directly access the control panel to manage your websites and domains. For the first login in the customer portal https://my.green.ch you need to set your password.

  • Click Reset password.
  • Enter your customer number and the code shown in the picture and click on Send link again.
  • You will receive an e-mail for resetting your password to your registered e-mail address.

After the migration, the new control panel of your web hosting is available.
Create and manage your databases, FTP access, e-mail accounts, PHP settings or the web application firewall in one place.
You can access the Control Panel directly from your my.green.ch customer portal.

How to get to the control panel: Instructions

The modern Webmailer 2020 replaces your previous webmail. The new login page for Webmailer 2020 can be found in our login portal, directly in the control panel or at https://webmail.swisshosting.ch.

All data which are stored on our servers will be transferred. So the data that is also available to you via the previous webmail.

You still use Frontpage? Frontpage has not been developed by Microsoft for over 15 years and represents a significant security risk. With the migration to the new web hosting, front page extensions will no longer be available. Your web-site content will still be adopted; Your website remains accessible.

PHP 4 has not been supported by PHP developers for over 10 years. This means that there are no security updates or innovations for these versions. For these reasons, we no longer offer PHP 4 after the migration and automatically activate PHP 5.2 for all customers who still use PHP 4 today.

You have also received your invoices from Green so far. You will now receive these in the new green design. You can now find the invoices in your my.green.ch customer portal.

Instructions and answers to frequently asked questions can also be found on our Helpdesk.

 

Do you have any questions?


If you have any further questions or anything is unclear, our helpful customer support team is available at Hotline 056 460 23 97 or via the contact form Contactform from Monday to Friday from 8:00 a.m. to 5:30 p.m.

You can also find answers and instructions on frequently asked questions on our help desk.