Status messages.

Here you can find out what work is currently being carried out on our infrastructure. We constantly monitor and maintain our network to provide the highest availability.

Maintenance/Interruption

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Interruption
Maintenance

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Maintenance

Information
Date
1/14/2021 - 1/14/2021
Time
16;00
Status
Work
Deactivation of the Genotec Web Proxy server
As part of the migration of Genotec Windows Services to a new infrastructure, customers with external DNS, were advised to update the records.


So that the accessibility of your services was still guaranteed, appropriate proxy servers were activated.



These proxy servers will be deactivated on 14.01.21 from 16.00. Customers who have not updated their DNS zone despite repeated requests, must adjust this according to our factsheet at https://www.green.ch/winweb.



Thank you for your understanding.

Your green.ch team

Information
Date
1/17/2021 - 1/17/2021
Time
10:00 - 14:00 Uhr
Status
Work
Maintenance work my.green Portal

The 17.01.2021 from 10:00 to 14:00 o'clock.  maintenance work is performed on the my.green.ch Portal. During this time there may be brief interruptions.

Thank you for your understanding.

Information
Date
1/20/2021 - 1/20/2021
Time
00:00-06:00
Status
Work
Maintenance work on the new Windows Hosting infrastructure
Within the scope of maintenance work, there may be brief interruptions to services of up to 30 minutes during the period mentioned. This affects both web content incl. databases . The mail service is not affected.




Thank you for your understanding
Date Work Sector
1/14/2021 - 1/14/2021 Deactivation of the Genotec Web Proxy server
1/17/2021 - 1/17/2021 Maintenance work my.green Portal
1/20/2021 - 1/20/2021 Maintenance work on the new Windows Hosting infrastructure

Interruption

No current faults is to report at this time.
||All Users|

Contact

Support & Inquiries

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National:
0844 842 842

International:
+41 56 460 23 23

Monday – Friday
08.00 – 17.30, CET

green.ch AG
Industriestrasse 33
CH-5242 Lupfig