Migration of your web hosting from Phoenix Systems to Green
You will receive the time of the migration from us by email or letter.
During the duration of the migration, there may be limited accessibility of your website and e-mails. We strive to complete the migration safely and to restore the normality as quickly as possible.
Your tasks before the migration
You have external domains
Do you own domains whose DNS zone was not previously managed by Phoenix Systems? We have listed your external domains for you in the migration letter.
Make sure that the DNS entries are adjusted at the time of migration. We recommend that you coordinate this with your provider at an early stage.
You have Phoenix domains
You do not need to adjust domains whose registration and DNS zone were managed by Phoenix Systems; we will do this for you.
See in the PDF overview which DNS records you need to adjust for your external domains.
This changes after the migration
Customer portal my.green.ch
After the migration, the new customer portal is available to you at my.green.ch. With the customer portal you can directly access the control panel to manage your websites and domains. For the first login to the my.green.ch customer portal, you must set your password. Click on Reset password. Enter your customer number and the code displayed in the image and click on Resend link. You will receive an email for resetting your password to your deposited email address.
After the migration, the new control panel of your web hosting is available to you. Create and manage your databases, FTP accesses, email accounts, PHP settings or the web application firewall at a central location. You can access the Control Panel directly from your my.green.ch customer portal.
How to get to the Control Panel: go to the instructions
The modern Webmailer 2020 replaces your previous webmail. You can find the new login page for Webmailer 2020 in our login portal, directly in the control panel or at webmail.swisshosting.ch
All data stored on our servers will be transferred. That is, the data that is also available to you via the previous webmail.
New email settings
Only after the migration you have to adjust the incoming and outgoing server data of your e-mail program. For this purpose, please note the migration date mentioned above.
Incoming mail server IMAP
imap.servicehoster.ch Port 993 with SSL/TLS or 143 with STARTTLS Outgoing mail server SMTP smtp.servicehoster.ch Port 465 with SSL/TLS or 587 with STARTTLS Incoming mail server POP pop.servicehoster.ch Port 995 mit SSL/TLS oder 110 mit STARTTLS
Web Hosting Quick Start Guide
Instructions and answers to frequently asked questions can also be found in our support area