Fiber Optic Socket (OTO Socket)
What is an OTO socket?
The OTO socket (Optical Telecommunications Outlet) is the fibre optic connection in your apartment or house. Your fibre optic internet connection is provided through this socket.
The OTO socket should not be confused with an ONT (Optical Network Terminal) or a router.
- OTO socket: Fibre optic connection in the apartment or building
- ONT: Converts the fibre optic signal into an Ethernet signal
- Router: Provides internet access, Wi-Fi, firewall and other network functions
OTO socket connections
Depending on the model, the OTO socket has up to four connections. These are usually labelled with the numbers 1 to 4.
The connection used for your internet service is determined during activation.
Fibre optic socket (OTO socket) missing?
If fibre optic service is available at your address but no fibre optic socket (OTO socket) has been installed yet, please contact our customer service:
Phone: 056 460 23 23
Ticket system: Via your customer portal at my.green.ch
Our customer service will check whether Green can arrange the installation of a new fibre optic socket at your address.
OTO ID of the Fiber Optic Socket
Every fiber optic socket is marked with a unique identification number, known as the OTO ID. This ID is required to uniquely identify and activate your fiber connection.
You can usually find the OTO ID on the label attached to the fiber optic socket
Structure of the OTO ID
The OTO ID usually starts with the letter A or B, followed by a series of numbers.
Examples:
- A.123.456.789
- B.123.456.789.X
Where is the Fiber Optic Socket Located?
If your apartment or house is connected to the fiber network, a fiber optic socket has most likely already been installed.
Typical Locations
- Living room
- Entrance area or hallway
- Multimedia cabinet
Location Guide by Building Type
Older Buildings
In older buildings, the fiber optic socket is often located in the living room, entrance area, or hallway. It is typically installed near existing telephone, cable TV, or other telecommunications outlets.
Newer Buildings with a Multimedia Cabinet
In newer buildings, the fiber optic socket is often located inside a multimedia cabinet. This cabinet is typically located in the hallway, utility room, or storage room.
No OTO ID Visible on the Fiber Optic Socket?
If no OTO ID is visible on your fiber optic socket, please contact your property management company or the property owner. They may be able to provide you with the OTO ID associated with your fiber connection.