A formal cancellation of PHP Extended is not required.

The service and the associated monthly fee end automatically as soon as you have updated all domains of the respective generation to a current PHP version in the Control Panel. We check your versions once a month. During the next monthly review, the fee will be discontinued as soon as no old version is active anymore. You simply need to perform the update. Everything else happens fully automatically.

Billing is per web hosting plan and per PHP generation. This means that the price is independent of how many websites or domains you run within the same contract or how many different versions of the same generation you use there.

To clarify this, here are two practical examples:

• Example 1: Multiple domains and versions within the same contract: Are you using three domains in a single web hosting contract, where one runs on PHP 5.3, the second on PHP 5.5, and the third on PHP 5.6?

  • Costs: Since all of these versions belong to Generation 5 and are part of the same plan, you only pay for PHP Extended Generation 5 once.

     

• Example 2: Multiple contracts or different generations: Do you operate two different web hosting plans and use PHP 5.6 in both? Or do you use both PHP 5.6 (Generation 5) and PHP 7.4 (Generation 7) within the same plan?
  • Costs: For two separate plans with PHP 5.6, the Generation 5 fee applies twice (once per plan). If you use two different generations within a single contract (e.g., Gen 5 and Gen 7), the respective fee is charged for each of the two generations.

If cancellations have already been submitted for your contracts, they remain valid. However, the costs for PHP Extended will be charged on a pro-rata basis until the official end of the contract, provided the old version remains active.

A detailed guide for making the change free of charge in just a few clicks can be found in our Helpdesk.