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Restrictions when Sending Newsletters (Web- & Mailhosting)

Sending newsletters can be an effective marketing tool for reaching a digital audience and providing regular updates on news and offers. If you host your email address with Green, you are free to do so. However, Green's services are not designed for this purpose and certain restrictions apply to the sending of newsletters. Find out what these are in this article.

Validity

The following hosting packages are relevant for these instructions:

Recommended Newsletter Providers

We recommend using a high-quality and well-known newsletter provider. Some recommended examples are:

Restrictions when Sending Newsletters

The following restrictions are currently in place in our system in order to limit spam abuse:

  • A maximum of 50 recipients can be entered per email and message. If this value is exceeded, we cannot guarantee that the message will be delivered correctly.
  • The maximum number of messages that can be sent per hour is limited for each email user and hosting package. The number varies depending on the hosting package subscribed to. The exact figures can be found in the fact sheet on our product page.
  • All outgoing messages are checked by the spam filter. It is possible that the message will be rejected if it is suspected of being spam.
  • The maximum file size (including attachments) must not exceed 100MB. For technical reasons, we recommend that the message does not exceed 72MB in size..
  • If the storage limit is exceeded (mailbox 100% full), the mailbox will be deactivated until the storage limit is adjusted or storage space is freed up in the mailbox.
  • If the restrictions are disregarded, the mailbox may be deactivated. When logging into the webmail, the message No mailbox selected appears. To reactivate the mailbox, a new password must be set.

Note: Please note that we cannot make any exceptions to these restrictions.

 

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