Block Phone Numbers via the Customer Portal

Via the customer portal my.green.ch  you can block individual phone numbers or entire number ranges.

 

Block an Individual Phone Number

  • Log in to the customer portal.
  • Open the Telephony section.

Now select the icon Black List:

To create a new black list entry, press the button create:

  • Enter the phone number to be blocked.
  • Add a note if required. The note is for your own reference only and is optional.
  • Save the entry.

Block Entire Area Codes or Number Ranges

You can also block all phone numbers that begin with a specific sequence of digits.

For example, you repeatedly receive calls from the following phone numbers:

  • 0900111123
  • 0900111234
  • 0900111345
  • 0900111456
  • 0900111567

The common part of these phone numbers is:

0900111

Add the character sequence . to the end of this sequence of digits.

This results in the following combination:

0900111.

If you enter this combination in the phone number field when creating a blocking entry, all phone numbers beginning with 0900111 will be blocked.

 

 

Related Articles

Further information about the telephony settings can be found in the following article:

https://www.green.ch/en/talk-settings-in-the-customer-portal

Basic information about Green Talk can be found in the following article:

https://www.green.ch/en/talk-installation-and-configuration