How Colocation by Green gives Swisslog more control over its IT infrastructure
A new approach to collaboration
As part of the KUKA Group, Swisslog develops automated solutions for logistics operations. Its business depends on reliable business applications and high-performance connectivity across its locations worldwide.
Previously, Swisslog relied on the data center infrastructure of a large full-service outsourcing provider. While the setup offered strong performance and professional services, direct communication and the ability to implement straightforward solutions for individual requirements proved challenging. Swisslog therefore began looking for a partner that could offer greater geographic proximity and direct access to dedicated contacts.
Colocation with a personal touch
Swisslog began its search in 2019. During the evaluation process, Green stood out not only for the performance of its data centers, but also for its direct, solution-oriented approach across Presales, Account Management, and even the CEO. “We met knowledgeable and committed people who were ready to help,” recalls Roland Krätschmar, Vice President Infrastructure at Swisslog. Ultimately, Swisslog chose Green as its colocation partner.
Before the migration began, the technical and organizational requirements were reviewed in detail during a visit to the data center. Green and Swisslog then worked together to plan the move to the new environment. Green developed the project plan, ordered the data connections, and provided the required bandwidth. A project manager from Green’s Deployment team coordinated the collaboration between Swisslog and the technical teams at the Green data center. The goal was clear: complete the migration without disrupting ongoing operations.
«Green’s data center provides state-of-the-art hosting infrastructure that is essential for our projects.», says Roland Krätschmar, Vice President Infrastructure, Swisslog |
Greater independence and a foundation for future growth
The migration was completed within six weeks. Swisslog was able to configure the new IT environment according to its own requirements and has since resumed managing its systems in-house.
The new setup also better reflects Swisslog’s expectations for collaboration. In addition to the technical infrastructure, the company benefits from local contacts and can rely on Green’s customer service whenever support is needed. The service is available around the clock to more than 20 Swisslog locations worldwide.
Most importantly, the new environment gives Swisslog greater flexibility to evolve its IT infrastructure. As a next step, the company is planning a hybrid hosting strategy in which colocation will play an increasingly important role.
