Newsletter Sending Restrictions (Hosted Exchange)

Note: This help article applies only to Hosted Exchange. If you are not sure which email service you use, you can find more information in the following article.

https://www.green.ch/en/which-email-service-do-i-use

Hosted Exchange can be used to send emails. However, technical restrictions apply to sending newsletters. Hosted Exchange is not designed as a specialised newsletter platform.

Recommendation for Sending Newsletters

For regular or extensive newsletter campaigns, using a specialised newsletter provider is recommended.

The following providers are mentioned as examples in the source text:

Brevo (formerly Sendinblue)
Cleverreach
ActiveCampaign
Rapidmail
GetResponse
Klicktipp
Mailchimp
Mailjet
Benchmark Email
Mailify
Flatrate-Newsletter
CleverElements

Newsletter Sending Restrictions

The following restrictions apply to Hosted Exchange to prevent misuse and the distribution of spam:

Hosted Exchange uses a variable rate limit. The limits may be adjusted at regular intervals.
If the rate limit is exceeded, senders receive a bounce-back message indicating that the rate limit has been exceeded.
If the rate limit is exceeded, outgoing messages may be marked and listed as spam in the logs.
Sending is limited to a maximum of 99 recipients per Hosted Exchange user.
If this number is exceeded, correct delivery cannot be guaranteed. The system may reject the sending attempt.

Note: No exceptions can be granted for these restrictions.