Call Forwarding and Voicemail

Both call forwarding and voicemail can be configured for a Green Talk phone number.

 

Interaction Between Call Forwarding and Voicemail

If call forwarding and voicemail are configured at the same time, call forwarding takes priority.

An incoming call is first forwarded to the configured destination number. Voicemail is not used in this case.

If calls should instead be recorded directly on voicemail, call forwarding must be disabled.

 

Why Voicemail Is Not Used

Call forwarding is treated as the standard forwarding of a call and therefore takes priority.

Voicemail is only used when there is no active call forwarding.

 

Call Forwarding Costs

Call charges may apply when forwarding calls to a mobile phone number in accordance with the current tariff list.

https://www.green.ch/fileadmin/user_upload/Factsheets/Tarifliste_Festnetz_Telefonie.pdf

 

Related Articles

Information on setting up and using voicemail can be found in the following article:

https://www.green.ch/en/set-up-an-answering-machine-from-green

Information on the telephony settings can be found in the following article:

https://www.green.ch/en/talk-settings-in-the-customer-portal

Basic information about Green Talk can be found in the following article:

https://www.green.ch/en/talk-installation-and-configuration