How Do I Assign Admin Permissions to a User?

Note: This help article applies only to Hosted Exchange. If you are not sure which email service you use, you can find further information in the following article.

https://www.green.ch/en/which-email-service-do-i-use

Administrator permissions allow a user to manage other Hosted Exchange users and perform administrative tasks in the EdgePilot portal. Normal mailbox users do not automatically have administrator permissions.

Requirements

The user to whom you want to assign administrator permissions already exists in the EdgePilot portal.
You already have an administrator account for the EdgePilot portal.

Assign Administrator Permissions

Open the EdgePilot portal.

https://green.edgepilot.com/

Sign in with your existing administrator account.
Click Users.
Open User Management.
Select the user to whom you want to assign administrator permissions.
Open User Settings.
Select the Administrator checkbox.
Click Update User Details.

The user then has administrator permissions in the EdgePilot portal.

Which Functions Do Administrators Receive?

Administrators receive access to the management functions of the Hosted Exchange organisation. These include:

managing users
changing passwords
assigning or changing mailbox types
managing aliases
creating and managing contacts
managing distribution groups
assigning administrator permissions to other users

Note: Administrator permissions provide access to central management functions of the Hosted Exchange organisation. Assign these permissions only to people who are actually responsible for administering this environment.

Further information about Hosted Exchange:

https://www.green.ch/en/all-about-hosted-exchange

Create a Hosted Exchange user:

https://www.green.ch/en/hosted-exchange-create-user-in-edgepilot

Rename a Hosted Exchange user:

https://www.green.ch/en/rename-hosted-exchange-user

Manage mail aliases, forwarding and distribution groups:

https://www.green.ch/en/hex-mail-aliases-forwarding-and-distribution-groups

Create a distribution group in EdgePilot:

https://www.green.ch/en/hosted-exchange-create-a-distribution-group-in-edgepilot

Create a contact in EdgePilot:

https://www.green.ch/en/hosted-exchange-create-contact-in-edgepilot

Create a mail alias in EdgePilot:

https://www.green.ch/en/hosted-exchange-create-mail-alias-in-edgepilot

Upgrade a Hosted Exchange mailbox:

https://www.green.ch/en/hosted-exchange-upgrade-mailbox-in-edgepilot

Manage the spam filter in EdgePilot:

https://www.green.ch/en/how-do-i-manage-my-spam-filter-in-edgepilot

Hosted Exchange Audit Logs:

https://www.green.ch/en/hosted-exchange-audit-logs

HEX 2016: Assign rights to administrators in Edgepilot

1. To grant administrator rights to a user, log in to green.edgepilot.com using your administrator access.

2. Now click on the menu item "User" and then on "User administration". This step is to ensure that you are in the correct menu item. After entering the customer portal, this is (by default) the start page.

Now click on the desired user.